Frequently
Asked
Questions

1) Consultation & choose package → 2) You send content (photos, text, business info) → 3) We design & develop → 4) You review & revise → 5) Go Live! All communication via WhatsApp.

Yes. Once content is fully received, we commit to the agreed timeline. If there's any delay on our end, we'll inform you in advance and provide compensation.

None. The listed price is all-inclusive: domain, hosting, SSL, design, development, and revisions. No surprise charges after the deal.

Payment is 50% upfront (DP) and 50% after the website is done and you approve it. We don't ask for full payment before you're satisfied.

For Growth package and above, we can discuss installment options. Contact our team for more details.

Yes! All packages include a simple CMS (Content Management System). You can update text, images, prices, and menus yourself without any coding. Free training for CMS usage.

Yes. Free .baliweb.id domain for the first year in all packages. Cloud hosting with 99.9% uptime included. Annual renewal is very affordable — we'll notify you well in advance.

Yes. All our websites are optimized for SEO: meta tags, schema markup, loading speed, and mobile-friendly. Within 1–3 months, they usually appear on page 1 for relevant local keywords.

100% yes. All our templates are built mobile-first — because 80% of Bali guests search via phone. We test on various screen sizes before going live.

Free revisions for reasonable changes (text, images, colors, minor layout) until you're satisfied. For major changes outside the initial scope, we'll discuss before proceeding.

We provide free technical support for 30 days after go live. After that, affordable monthly maintenance packages are available for content updates and technical fixes.

Yes! We can add features like booking systems, galleries, blogs, or payment integrations anytime. Feature pricing is fully transparent and communicated upfront.